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All you want to know about how to scan and insert picture into NetMaid...
  1. I want NetMaid to help me scan and insert the pictures, what should I do?
  2. How long would it take to insert the picture?
  3. I like to scan and insert the picture myself, what do I need?
  4. Does the resolution of the scanner matter?
  5. Does the format of the scanned picture matter?
  6. Does the size of the picture matter?
  7. How can I re-size the picture as required?
  8. Where can I find image and photo editing software Paint.NET?
  9. Can you give me some tips on re-sizing picture?
  10. I have inserted a new picture to replace the old picture, why am I still seeing the old picture?
Picture Scanning
I want NetMaid to help me scan and insert the pictures, what should I do?

You can send them by courier, express mail, or normal mail to Net4Com address, and clearly label the Name or Code number of the maid on the picture. Netmaid will charge you a nominal fee for this service.

How long would it take to insert the picture?

We will try to insert the picture on the same day after receiving it, or at most, the next working day. However, you must first enter the data of the maid before we can insert the corresponding picture.

I like to scan and insert the picture myself, what do I need?

You must first have a scanner. If you do not already have a scanner, buy one. Scanner is quite inexpensive at less than S$200.

Does the resolution of the scanner matter?

Most computer screen has a resolution of less than 100 dpi, purchasing a scanner with higher dpi does not improve the quality of the picture when viewed on the screen.

Does the format of the scanned picture matter?

Yes, please save the file in JPEG (or .JPG) format, this is the most suitable format for photographs.

Does the size of the picture matter?

Yes, please ensure the picture you inserted is of the dimensions specified below. Otherwise, the picture, though accepted by the system, will not be available for display immediately. [We need to re-size it before it will be displayed.] This is to ensure the NetMaid system retain the consistent look and quality to all users.

  1. The dimension of the passport size picture must be exactly 100(W) x 125(H) pixels.
  2. The dimension of the full-size picture must be 375(W) x 480(H) pixels or smaller.

How can I re-size the picture as required?

You may use any image processing software to re-size the picture to the required dimensions. However, if you don't have a preference, we recommend the Microsoft Photo-Editor or free software Paint.NET.

Where can I find image and photo editing software Paint.NET?

Paint.NET is free image and photo editing software for computers that run Windows. It features an intuitive and innovative user interface with support for layers, unlimited undo, special effects, and a wide variety of useful and powerful tools. You can download Paint.NET from its website.

Can you give me some tips on re-sizing picture?

When re-sizing picture, remember to retain the aspect ratio of the picture, otherwise the picture may distort and also the quality of the picture may suffer.

I have inserted a new picture to replace the old picture, why am I still seeing the old picture?

Your browser could be still caching the old picture. You can clear your browser cache by "refreshing" or "reloading", or you can simply exit and re-start your browser.

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