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Employing a maid??? You may want to read the following frequently asked questions to know more information.
Full-time and Part-time Maid
Some Important Information
Other Useful Information
Settling-In Programme (SIP)
Full-time and Part-time MaidLooking for full-time maid in Singapore?
NetMaid has about 10,000 maid bio-data from about 200 maid agencies. Click here to search maids' bio-data. All the maids available here are represented by respective maid agency. You may want to indicate your preference for maid agency, nationality, type (new or transfer) and other criteria. Once you have shortlist your maids based on your selection criteria, you can request maid agencies to contact you, or you can contact the appropriate maid agency directly.Need only Part-time maid?
Bio-data for part-time maid is not available on NetMaid. However, there are companies that specialize on providing part-time maids, please click here, tell them your requirements, and they will contact you.Not living in Singapore, but looking for domestic help?
Most of the maid agencies in Singapore focus only on the Singapore market. However, here are some of the agencies that may be able to help you:
Maid AgenciesWhy should I engage a maid agency?
Most maid agencies provide comprehensive services to assist you in employing a maid. A maid agency usually takes all the hassles of Work Permit application, security bond, insurance, travel arrangement, medical screening, etc. away from you. However, please check with individual maid agency for their pricing, service package and details.Who are the licensed maid agencies in Singapore?
The most updated list of license maid agencies in Singapore is maintained by MOM (Ministry of Manpower), click here.How many maid agencies are there in Singapore?
According to MOM published statistics as of Dec-2014, they are more than 1100 licensed maid agencies in Singapore.How many of these licensed maid agencies are active?
There are less than 600 maid agencies that are active, i.e. placing at least an average of 1 maid per month over the last 12 months.How many maid agencies place at least 10 maids per month over the last 12 months?
According to MOM published statistics as of Dec-2014, there are about 240 maid agencies.How many maids in total are placed by all the Maid agencies in Singapore over the last 12 months?
There were more than 100,000 maids from all nationalities placed by various maid agencies in the last 12 months.How many Filipino maids, Indonesia maids, Myanmar maids, Indian maids are placed by Singapore maid agencies over the last 12 months?
MOM does not publish the breakdown of maids placed by maid agencies according to nationalities.
Some Important InformationCan I employ maid from any country?
No, you can only employ maid from MOM (Ministry of Manpower) approved source of countries for FDW (Foreign Domestic Workers). The countries are: Malaysia, Philippines, Indonesia, Thailand, Cambodia, Myanmar, Sri Lanka, India and Bangladesh.What is a security bond?
Employer is responsible for the repatriation of the maid. You are required to post a security deposit (bond) of $5,000 per maid with the Work Permit Department, MOM. If you fail to repatriate the maid after cancellation of her work permit, you risk losing the $5,000 security deposit (bond).Can I avoid making the $5,000 security deposit?
Yes, you can purchase an insurance policy with various options from Anda, NTUC Income, and others to avoid making the $5,000 deposit. However, you may (depending on the insurance package and options you purchase) still be liable for the $5,000 if you fail to repatriate the maid.Personal Accident Insurance
Employers are required to purchase personal accident insurance coverage for the maid, the minimum sum insured is $10,000. You can purchase such insurance with various options at the following:
Within 14 days of your maid arrival to Singapore, she must undergo a medical examination, and certified fit. Thereafter, the maid is required to undergo six-monthly medical screening, for VDRL, pregnancy, and HIV.Am I responsible for the medical expenses of the maid?
Yes, as an Employer, you are required to bear the full cost of the medical care, including hospitalization. It is advisable to have insurance coverage for hospitalization expenses for your maid. Depending on the options you choose when purchasing personal accident insurance coverage, it may have been included. If not, you can always contact the following insurance companies like Anda, or NTUC Income.Must I attend the Employers' Orientation Programme?
In general, if you have not employed a maid before, you must attend a 4-hour Employers' Orientation Programme before you submit your Work Permit application for your maid.Can I be exempted from attending the Employers' Orientation Programme?
Only if you have valid reasons, for example, medical reason or disability. In this case, you must submit a form to exempt from taking the Programme.Who conducts the Programme and where are the Programmes conducted?
Currently, PSB Corporation and Singapore Polytechnic conduct the Programme. Singapore Polytechnic also offers an on-line version of the Programme.Where can I find out all the details about the Employers' Orientation Programme?
Please visit MOM website.What are some of the offenses committed by Employers?
Offenses committed by Employers (Extracted from MOM Guide)
Other Useful InformationHow much is the maid levy?
The Levy is $265 per month. However, if your have children aged less than 12 years old or live with elderly persons aged 65 years old and above, the levy is reduced to $120 per month. CPF Board, as the collection agent, collects the Levy on behalf of MOM. For further details on whether you qualify for levy concession, click here.Can I claim tax relief for maid levy?
You can claim tax relief if:
Yes, you can get refund for the maid-levy paid for the period your maid is not in Singapore. You can go to any CPF branch, and produce your maid's passport to support your claim for refund.Do I have to pay the maid salary when she goes on home leave?
Yes, employer is to pay home leave (including return air ticket) of at least 14 days if both parties agree to extend the contract.Maid wants to send money home?
Your maid would like to send her monthly salary back to her family regularly. Click here to find out who can provide remittance services.
Skills TrainingSome Courses Available for your Maids
Elementary Baby Care
Settling-In Programme (SIP)What is the Settling-In Programme (SIP)?
The SIP is a mandatory one day programme for all first-time FDWs, prior to deployment. The SIP aims to better orientate and equip FDWs with basic knowledge about living and working in Singapore. It includes modules on:
The Safety Awareness Course will be subsumed under the SIP. The SIP will be conducted in the FDW's native language, to maximize understanding and retention.
A first-time FDW is one who:
The SIP will better orientate first-time FDWs by equipping them with basic knowledge about living and working in Singapore. This will include modules on how to manage stress and adapt to working in a foreign, urban environment. These will help FDWs adapt better to working in local households and foster better working relationships with their employers. First-time FDWs must attend the SIP within three working days of their arrival in Singapore, excluding the day of arrival.
Working days are Monday to Saturday, excluding Sunday and Public holiday.How much does the Settling-In Programme (SIP) cost? Who has to bear the course fees?
The SIP costs $75 (including GST) per FDW. The cost of the SIP will be borne by the FDW employer.Who are the training providers for the Settling-In Programme (SIP) and where is it conducted?
The Ministry of Manpower has accredited two training providers to conduct the SIP, and they are:
The details of the respective training providers are as follows:
The Work Permit system keeps a record of employers and their employment history. The system will identify which Foreign Domestic Workers (FDWs) are new to Singapore. Employers and Employment Agencies (Eas) will be informed of this requirement in the 'Letter of Notification to bring FDW into Singapore'.
Employers can check if their FDW is required to attend the SIP via WP Online.What languages will the Settling-In Programme (SIP) be taught in?
The SIP is conducted in the FDWs' native languages, such as Bahasa Indonesia, Myanmese and Tagalog. SIP will also be conducted in English. You may wish to check with the training providers on the schedules for the SIP classes.Can my FDW be exempted from the Settling-In Programme (SIP)?
All first-time FDWs are required to attend the mandatory SIP within the first three working days of arrival in Singapore, excluding the day of arrival.Working days are from Monday to Saturday, excluding Sunday and Public holiday.
A first-time FDW is one who:
As the SIP is a mandatory programme, no first-time FDWs will be exempted. The SIP is focused on adapting FDWs to working and living in a foreign environment, especially on observing work safety. FDWs will also learn about their rights and responsibilities while working in Singapore, as well as relationship and stress management. The SIP will help FDWs be better oriented and adjusted when starting work at your household, which can help reduce conflicts and accidents at the workplace.What happens to Foreign Domestic Workers (FDWs) who do not attend the Settling-In Programme (SIP)?
FDWs who fail to attend the SIP within three working days of arrival in Singapore, excluding the day of arrival, will not be issued their Work Permits and will be repatriated.
Working days are Monday to Saturday, excluding Sunday and Public holiday.I am a foreigner and am bring in my own Foreign Domestic Worker (FDW) directly. Must my FDW attend the Settling-In Programme (SIP)?
If your FDW is a first-time FDW in Singapore, she is required to attend the SIP.
A first-time FDW is one who:
The SIP is focused on adapting FDWs to working and living in a foreign environment, especially on observing work safety. FDWs will also learn about their rights and responsibilities while working in Singapore, as well as relationship and stress management. The SIP will help FDWs be better oriented and adjusted when starting work at your household, which can help reduce conflicts and accidents at the workplace.How do I register for the Settling-In Programme (SIP)?
Registration for the SIP must be done before the arrival of the FDW into Singapore. Registration can be done online at either one of the two accredited training providers' websites:
No. From 1 May 2012, all first-time FDWs in Singapore will attend the SIP. The SIP will replace the Entry Test, and the SAC will be subsumed under the SIP.My FDW has passed her Entry Test and attended the Safety Awareness Course when she came to work in Singapore previously. Now that she is returning to work in Singapore again, must she attend the Settling-In Programme (SIP)?
A first-time FDW is one who: